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Privacy Policy

Privacy Policy for Broken Pistons

Effective Date: March 8, 2026

At Broken Pistons, we value the trust you place in us when you share your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website, shop our collections, or interact with us on social media (including @BrokenPistons.co).

1. Information We Collect

We collect information to provide a better shopping experience and to fulfill your orders. This includes:

  • Contact Information: Name, email address, shipping address, and phone number.

  • Payment Information: Credit card details and billing address (processed securely through our payment gateways; we do not store full card numbers).

  • Order History: Details of the products you have purchased from us.

  • Device & Usage Data: IP address, browser type, and how you interact with our website (collected via cookies).

2. How We Use Your Information

We use the data we collect for the following purposes:

  • Order Fulfillment: To process payments, ship your gear, and provide tracking updates.

  • Customer Support: To respond to your questions or handle returns and exchanges.

  • Marketing Communication: To send you updates on new drops, sales, and brand news (only if you have opted in).

  • Security: To protect our site and your account from fraudulent activity.

3. Sharing Your Information

We do not sell your personal information to third parties. We only share data with trusted service providers who help us run our business, such as:

  • Shipping Carriers: To deliver your orders.

  • Payment Processors: To securely handle transactions.

  • Marketing Platforms: To manage our email lists and social media advertisements.

4. Your Rights (CCPA & International)

As a California-based brand, we comply with the California Consumer Privacy Act (CCPA). You have the right to:

  • Request access to the personal data we hold about you.

  • Request that we delete your personal information.

  • Opt-out of marketing emails at any time by clicking "Unsubscribe."

5. Cookies and Tracking

Our website uses cookies to remember your cart items and analyze site traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective Date" at the top will indicate when the last changes were made.

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